What Happened to Freshping — and the Two Things Nobody Tells You
Panos
Founder, Monitorion
Freshping is gone. Not degraded, not deprecated — switched off. If you arrived here because a monitor stopped reporting and you went looking for why, this is what happened and what to do next.
The timeline
- September 2018 — Freshworks relaunches Freshping and describes it as free forever.
- Mid-2023 — new signups and plan upgrades are quietly suspended. In hindsight this was the real announcement.
- 5 January 2026 — existing users are emailed that the service is closing.
- 6 March 2026 — free accounts are disabled. Paid subscriptions stop renewing and run to their natural expiry.
- 4 June 2026 — all data is permanently deleted, ninety days after shutdown.
Freshworks attributed it to portfolio simplification around Freshdesk and Freshservice. Freshstatus, the status-page product, survives — but it does not monitor anything, so it does not replace what you lost. The service had been watching roughly 55,000 URLs for more than 20,000 businesses.
What the free plan actually gave you
Worth stating plainly, because it sets the bar any replacement has to clear: 50 monitors, 1-minute checks, 5 status pages and 10 global checking locations, at no cost. The entry paid tier, Blossom, was $11/month and added SSL monitoring and more integrations.
That was a genuinely generous free tier. Anyone telling you their product is a like-for-like replacement at the same price is skipping over something.
The first thing nobody tells you: your data is already gone
Most migration guides were written before June and still talk about exporting your monitor list. You cannot. The deletion deadline passed on 4 June 2026, and there is no archive and no automated migration path from Freshping to any other platform — not to us, not to anyone.
So rebuilding means reconstructing the list from somewhere else. In practice the fastest sources are:
- Your DNS zone file or registrar account — every hostname you actually run.
- Your hosting control panel's list of sites.
- If you are an agency: your invoices. The sites you bill for are the sites that must not go down.
The second thing: Freshping's IPs are still in your firewall
This one is quietly the more important of the two, and almost nobody mentions it.
To let Freshping check servers behind a firewall, people allowlisted its monitoring IP ranges — in Cloudflare, in a WAF, in ufw, in an nginx allow block, in an AWS security group. Those entries are still sitting there. The service is dead, so the addresses no longer belong to a monitoring platform you have a relationship with, and whoever holds them next inherits an allowlisted path into your infrastructure.
Go and remove them. Search your configuration for "freshping" and for any monitoring-related IP allowlist you cannot currently justify. This is worth doing today whether or not you ever pick a replacement.
Choosing a replacement without repeating the mistake
The uncomfortable part of the Freshping story is not that a free product ended. It is that "free forever" lasted seven years and then did not. So the useful question is not "who else is free" but "what would make this one stick around, and what happens to me if it does not".
Three things worth checking of anyone you move to, including us:
- Is monitoring the product, or a feature of something bigger? Freshping was a small line item next to Freshdesk and Freshservice, which is exactly what makes a product easy to cut. A company whose entire business is uptime monitoring cannot simplify its portfolio by deleting it.
- Can you get your configuration back out? Export should be on every plan, including free. If it is behind a paywall, you are one billing dispute away from the position Freshping users are in now.
- Is any part of it yours to keep? An open-source agent or a self-hostable component means a shutdown is an inconvenience rather than a cliff.
Where Monitorion fits
We are not going to pretend we match Freshping's free tier line for line — their 50 monitors at 1-minute intervals was unusually generous, and it is part of why the product was not sustainable inside a larger suite.
What we offer instead, free: 25 monitors, 7 monitor types, 5-minute checks, a public status page, audit logs, email alerts, and CSV import and export. Export is on every plan deliberately — see the second question above.
On paid plans the thing worth paying for is multi-region consensus: we check from five global regions and require several of them to agree before alerting you, which removes the false alarms a single-location checker throws during routine network blips. Three regions on Pro at $29/month, unlimited on Business. Unlike most platforms we do not bill per check run per location, so adding regions does not multiply the bill. The private worker agent for monitoring behind a firewall is open source and available on every plan, including free.
On the three questions above: monitoring is the whole company, export is free, and the agent is open source. That is the most honest answer we can give — and you should ask the same of every alternative on your shortlist.
Rebuilding quickly
If you have a list, paste it in: CSV import is on every plan. If you do not, point our scanner at a domain and it will find the subdomains, endpoints and certificates worth watching, then let you choose which to keep.
Either way, start with the handful of things whose failure would actually cost you something. Twenty-five well-chosen monitors beat fifty that nobody reads.
See the full Freshping comparison · Start free — 25 monitors, no credit card
Enjoyed this post?
Get monitoring tips and product updates delivered to your inbox.